Scribe Online and Insight – CRM ERP Integration

4. April 2016

Organizations have a strong need to connect their Customer Relationship Management System to their primary Front-End System for managing customer focused processes like sales, marketing and service. Integration into other systems like ERP, web sites and other systems play an important role for an integrated CRM strategy.

With Scribe Online or Scribe Insight we can connect to your data quickly and without the need for extensive coding. The integration tool features a range of adapters to many of the leading business systems and web-portals on the market.

Scribe Insight (On-Premise – Adapter) Scribe Online (Cloud – Connector)
Dynamics CRM(Online), GP, AX, NAV Dynamics CRM(Online), Salesforce
Salesforce, Saleslogix Exact Target, e-conomic, GoToWebinar
XML/ODBC/OLE DB/SQL/MSMQ Queues ODBC/OLE DB/SQL/MySQL
Text/CSV/Excel Text/CSV/Excel
Webservices Webservices (CDK)

With the Web Service Adapter we can connect to your custom web portal or business system to access your data via a web service, the possibilities are practically endless. The various adapters can be used both as a source or target. You can also have your data ‘cleaned’ by updating it with the Web Service Adapter. When using Microsoft Messaging Queues we can log all integration processes and use the information for monitoring and reporting. Scribe provides pre-configured integration templates which saves time in your project!

If you desire to manage your business data in one designated CRM system, Scribe is the easiest and fastest way to achieve this.

Contact us for more.